Frequently Asked Questions
WHAT IS THE ENCHANTED TOOTH BOX®?
The Enchanted Tooth Box® is a mechanical keepsake box that exchanges The Tooth Fairy's money, a.k.a the parent's money, with a child's tooth while everyone in the household sleeps.
WHAT DOES PRELOADING THE ENCHANTED TOOTH BOX® ENTAIL?
The Enchanted Tooth Box® is considered preloaded when a single bill is placed inside it, in the concealed position, well before your child loses their tooth.
WHEN SHOULD I PRELOAD THE ENCHANTED TOOTH BOX®?
It is recommended to preload the Box when you first receive it. This way, the Box is ready to go at the unexpected time of a lost tooth. For instructions on how to preload, please visit our "how to use" page.
WHAT IS THE TOOTH FAIRY AND THE ENCHANTED TOOTH BOX STORYBOOK ABOUT?
The Enchanted Tooth Box® can be purchased with an accompanying storybook to help explain its purpose in a fun and exciting way. The storybook follows a little girl excited about losing her first baby tooth. However, when she wakes up moneyless, she's left disappointed despite placing her tooth underneath her pillow. What she ends up discovering is a mysterious enchanted box with a note attached. Could these be clues to what really happened to The Tooth Fairy? And will she ever get her celebratory prize? You and your child have to read to find out.
WHAT AGE GROUP SHOULD READ THIS STORYBOOK?
The storybook is great for children ages 4-9 and uses rhyming to help parents introduce their kids to The Tooth Fairy.
WHO ARE ENCHANTED TRADITIONS PRODUCTS FOR?
Our products are for children ages 4-9 years of age.
HOW OFTEN DO I NEED TO CHARGE THE BATTERY?
While the battery was built to last for a long time, it does come with a USBC cord to recharge the battery when needed. It's hard to predict how much time will pass between each tooth loss, but charging it for 10-20 minutes after each use is probably a good idea. You will know if it is not working if the LED does not come on when you open the lid. The Box is not meant to stay plugged while in use; however, it is okay to do so at night if your battery is not charged and ready for use.
WHERE SHOULD I PLACE THE BOX?
It is best to be placed on a flat surface, preferably on a nightstand. Do not place this Box underneath your child's pillow for safety reasons.
WHERE SHOULD I PLACE THE BOX WHEN IT IS NOT IN USE?
The best place to keep the Box when it is not in use is on a flat surface out of the reach of your curious children. After all, it's not a toy to play with. Place it high on a shelf near the book. You can tell your child that we must not play with it because we don't want the fairy dust to run out, and the fairy dust helps it glow at night.
WHAT SHOULD I TELL MY CHILD ABOUT WHY WE ARE USING THIS SPECIAL ENCHANTED BOX?
It's best to purchase the storybook with the Box to make this tradition easy to explain to your child. The book explains it all. You can let your child know that this Box will help The Tooth Fairy finish her mission quickly because it will glow and lead her directly to your tooth. You could further explain that The Tooth Fairy will not struggle to find your tooth under your pillow this way. Something like that!
WHEN IS THE BEST TIME TO INTRODUCE THIS IDEA TO MY CHILDREN OR WHEN TO BUY THIS PRODUCT?
It's best to buy this product when your child turns 5 years old or the first sign of a loose tooth. Some children lose their first tooth between the ages of 4 and 7. Your child or their dentist will let you know when they have a wiggly tooth. Read them the book the night of The Tooth Fairy's visit or at the sign of their first loose tooth. That part is up to you!
DO I NEED AN ENCHANTED TOOTH BOX® FOR EACH CHILD?
You can use one Box for all of your children, or they can each have their own. If your kids are anything like the author's children, they will want their own. It is highly unlikely that your children will lose teeth on the same night, but anything is possible. If your children are all in the tooth-losing phase, which is 5-10 years of age, it could indeed happen. The decision on how many to purchase is solely up to you.
HOW DO I KNOW IF THE BOX IS SET CORRECTLY FOR 6 HOURS?
If you're not sure that the timer is set correctly, turn it off and then on to reset it. Then follow the set timer instructions again.
HOW DO I KNOW IF MY BOX WORKS AND THE BATTERY IS NOT DEAD?
After you turn on the Box, it should light up when you open the lid. If this occurs, then the Box is on and ready to use.
